SUPPORT CENTERS
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Local support locations
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Guadalajara, Mexico
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Shanghai, China
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on-site installation
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Post-sale support
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Fixture repair
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Preventive maintenance
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Updates and upgrades
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Same day/Next day Service (when purchased)
SUPPORT OPTIONS
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On-site support
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Phone Support
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Remote Desktop
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Remote diagnostics and troubleshooting
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VR glasses (where available)
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Pre-purchased bank of support hours
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Custom tailored Support Service Agreements
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Training
SHIPPING LOGISTICS
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Custom Crating
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Worldwide Freight forwarding
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Brokerage
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DAP and DDP deliveries
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Door to Door deliveries
VALIDATION & INSTALLATION
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Repeatability validation
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Stability validation
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FAT
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SAT
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IQ/OQ
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Gauge R&R
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CPk, CP